Shipping policy

Shipping Information

Order Processing Times
Orders are processed and prepared for shipment within 1 business day of payment receipt.
Orders placed on weekends or public holidays will be processed on the first subsequent business day.

Delivery Times
We offer standard shipping with an estimated delivery time of 2 to 6 business days, depending on the destination address and the courier's order volume.

Tracking Number
For each shipment, we provide a tracking number that allows you to monitor the status of your order in real time.
We will email you the tracking number as soon as the package is handed over to the carrier.

Shipping Costs
Shipping costs are calculated at checkout based on the destination and the total weight of the package. Any free shipping promotions will be clearly indicated on the product page or during checkout.

Delivery Delays:
Although we are committed to ensuring fast deliveries, delays may occur due to weather conditions, periods of high volume, or unforeseen logistical issues with couriers. If there is a significant delay, please contact us and we will assist you.

Incorrect or incomplete addresses
Please check that the shipping address you entered is correct and complete. We cannot be held responsible for delays or non-delivery due to incorrect addresses.

Contact us
If you have any questions about shipping, you can contact us by email at info@margheritaferracuti.com or using our contact form.